Course Content
Lección 01 – Hotel and tourism 1
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Video 1 – Introduction to hotel 1 – l
Video 2 – Introduction to hotel 1 – ll
Video 3 – Introduction to hotel 1 – lll
Practice – Introduction to hotel 01
Practice – Introduction to hotel 02
Practice – Introduction to hotel 03
Practice – Introduction to hotel 04
Practice – Introduction to hotel 05
Listening 01
Listening 02
Listening 03
Lección 02 – Hotel and tourism 2
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Video 1 – Introduction to hotel 2 – I
Video 2 – Introduction to hotel 2 – II
Video 3 – Introduction to hotel 2 – III
Practice – Introduction to Hotel 01
Practice – Introduction to Hotel 02
Practice – Introduction to Hotel 03
Practice – Introduction to Hotel 04
Practice – Introduction to Hotel 05
Listening 01
Listening 02
Listening 03
Lección 03 – Hotel and tourism 3
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Video 1 – Introduction to hotel 3 – I
Video 2 – Introduction to hotel 3 – II
Video 3 – Introduction to hotel 3 – III
Practice – Introduction to Hotel 01
Practice – Introduction to Hotel 02
Practice – Introduction to Hotel 03
Practice – Introduction to Hotel 04
Practice – Introduction to Hotel 05
Listening 01
Listening 02
Listening 03
Lección 04 – Jobs and responsibilities in the hotel
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Video 1 – Jobs and responsibilities in the hotel I
Video 2 – Jobs and responsibilities in the hotel II
Video 3 – Jobs and responsibilities in the hotel III
Practice – Jobs and responsibilities in the hotel 1
Practice – Jobs and responsibilities in the hotel 2
Practice – Jobs and responsibilities in the hotel 3
Practice – Jobs and responsibilities in the hotel 4
Practice – Jobs and responsibilities in the hotel 5
Listening 01
Listening 02
Listening 03
Lección 05 – Dealing with difficult customers
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Video 1 – Dealing with difficult customers I
Video 2 – Dealing with difficult customers II
Video 3 – Dealing with difficult customers III
Practice – Dealing with difficult customers 1
Practice – Dealing with difficult customers 2
Practice – Dealing with difficult customers 3
Practice – Dealing with difficult customers 4
Practice – Dealing with difficult customers 5
Listening 01
Listening 02
Listening 03
Lección 06 – Restaurant jobs and responsibilities
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Video 1 – Restaurant jobs and responsibilities I
Video 2 – Restaurant jobs and responsibilities II
Video 3 – Restaurant jobs and responsibilities III
Practice – Restaurant jobs and responsibilities 1
Practice – Restaurant jobs and responsibilities 2
Practice – Restaurant jobs and responsibilities 3
Practice – Restaurant jobs and responsibilities 4
Practice – Restaurant jobs and responsibilities 5
Listening 01
Listening 02
Listening 03
Lección 07 – Tourist attractions and activities
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Video 1 – Tourist attractions and activities I
Video 2 – Tourist attractions and activities II
Video 3 – Tourist attractions and activities III
Practice – Tourist attractions and activities 1
Practice – Tourist attractions and activities 2
Practice – Tourist attractions and activities 3
Practice – Tourist attractions and activities 4
Practice – Tourist attractions and activities 5
Listening 01
Listening 02
Listening 03
Lección 08 – Marketing for tourism
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Video 1 – Marketing for tourism I
Video 2 – Marketing for tourism II
Video 3 – Marketing for tourism III
Practice – Marketing for tourism 1
Practice – Marketing for tourism 2
Practice – Marketing for tourism 3
Practice – Marketing for tourism 4
Practice – Marketing for tourism 5
Listening 01
Listening 02
Listening 03
Lección 09 – Soft skills in tourism
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Video 1 – Soft skills in tourism I
Video 2 – Soft skills in tourism II
Video 3 – Soft skills in tourism III
Practice – Soft skills in tourism 1
Practice – Soft skills in tourism 2
Practice – Soft skills in tourism 3
Practice – Soft skills in tourism 4
Practice – Soft skills in tourism 5
Listening 01
Listening 02
Listening 03
Lección 10 – Effective communication skills
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Video 1 – Effective communication skills I
Video 2 – Effective communication skills II
Video 3 – Effective communication skills III
Practice – Effective communication skills 1
Practice – Effective communication skills 2
Practice – Effective communication skills 3
Practice – Effective communication skills 4
Practice – Effective communication skills 5
Listening 01
Listening 02
Listening 03
Inglés para Turismo

Video 3 – Dealing with difficult customers III

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